Staffing Services
Staffing systems are intended to form the transactional backbone of the major functions of an organization. They typically integrate operations, accounting and finance, human resources, customer service, procurement, and other major business functions into a single comprehensive system. First popularized in the manufacturing industry and evolved from early material requirements planning (MRP) systems, ERP systems are now gaining popularity in many different industry sectors as the advantages of integrated systems become apparent.

Major vendors of Staffing systems today include SAP and Oracle, as well as a number of second- and third-tier vendors such as Infor, Lawson Software, IFS, QAD, Epicor, Consona, Sage, and Best. (Although Microsoft is much larger than all of these companies, its Dynamics line of ERP systems is generally aimed at small and midsize businesses.) Even though a vendor consolidation trend has been underway for at least five years, the number of vendors offering Staffing systems still numbers in the dozens, especially when narrowly-focused, industry-specific solutions are included.

Staffing systems can be major investments requiring substantial effort for implementation. Yet many organizations do not realize that the total cost of ownership of an Staffing system is composed largely of ongoing support. While initial license fees and consulting services required to implement the system are one-time investments, the cost of support personnel recurs year after year.